Teradek User Guide

Wave Quick Start Guide

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Before you proceed, make sure to upgrade Wave with the latest firmware. Click here to skip to the section on how to perform a firmware upgrade using your Wave.

Teradek’s Wave is the only live streaming monitor that handles encoding, smart event creation, network bonding, multi-streaming, and recording – all on a 7” daylight viewable touchscreen display. Wave delivers high definition live streaming video with the quality and reliability expected in traditional broadcasts and utilizes Wave’s innovative project workflow: FlowOS.

TABLE OF CONTENTS

PHYSICAL PROPERTIES

WHAT'S INCLUDED

  • 1x Wave Assembly
  • 1x Ultra Thin HDMI Male Type A (Full) - HDMI Male Type A (Full) 18in Cable 
  • 1x Wave Stand Kit 
  • 1x Neoprene Sleeve for 7 in. Monitors 
  • 2x Wave Rosette w/Gaskets 
  • 2x Wave Thumbscrews 
  • 1x PSU 30W USB-C Power Adapter 
  • 1x Ethernet Flat - Cable 
  • 2x WiFi Antenna

POWER AND CONNECT

1. Connect power to Wave via the included USB-C power input or attach one or both Sony L-series
batteries to the built-in dual-battery plate on the back.  

NOTE: Wave encoders are hot swappable between USB-C and L-series batteries. Both power source types can be connected together, but Wave will draw power from the USB-C power source by default.

2. Press the Power button (B). Wave begins to boot as soon as the power is turned on. 

3. Attach the two Wi-Fi antennas (A) to the transmitter’s RP-SMA connectors. 

4. Turn on your video source then connect it to Wave’s HDMI input. 

5. Once Wave has booted, the main screen will be displayed. From the main screen you can create an event by tapping the Create a new Event tab or the icon, or by swiping left on the screen. To configure your Network, Streaming, and System Settings, or to perform a firmware upgrade, tap the gear icon or swipe right. For Monitor mode, tap the monitor icon. 

6. Use a hot shoe mount and a 1/4”-20 screw to mount Wave to your camera, if desired.

FIRMWARE UPGRADE

PERFORM A FIRMWARE UPGRADE

  1. Connect to any available network (Ethernet, Wifi, etc.). Click here for directions.
  2. Tap the gear icon or swipe right on the screen to enter the System Settings menu.
  3. Scroll down and tap Firmware to verify if an update is available.
  4. If a new firmware is available, tap Upgrade.
  5. Wave will indicate if the firmware upgrade was successful.

MOUNTING

Wave has three 1/4”-20 threaded holes: two on each side to install the included stand kit, and one on the bottom to mount on a camera.

STAND KIT INSTALLATION

1. Place a rosette disc over one of Wave’s side mounting holes.

2. Affix one of the stands over the rosette disc so that the both rosettes are facing each other (1) and the feet are facing towards you (2).

3. Insert a thumbscrew through the stand and rosette disc and into the mounting hole (3), then slightly tighten the thumbscrew to secure the arm against the device. Ensure that the stand is loose enough to adjust the stands to your preference.

4. Repeat steps 1-3 above for the opposite side, then tighten both thumbscrews.



MOUNT ON A CAMERA

1. Attach Wave to your camera’s arm mount, then screw on to secure.

2. Orient the WiFi antennas so that each one has clear line−of−sight.

3. Turn on your video source and connect it to Wave’s HDMI input, then power on Wave to enable Monitor Mode from the home page.

CAUTION: DO NOT OVER-TIGHTEN SCREWS. Doing so can damage Wave’s chassis and internal components, which would void the warranty.

WAVE APP

The Wave app allows you to remotely monitor your stream’s stats like bitrate, bonding status, and resolution to ensure a stable stream. You can also enable hotspot bonding with multiple cellular devices for fast, reliable internet connectivity wherever you go. The Wave app is available for iOS and Android devices. 

MAIN DISPLAY

Stats - Tap the Stats button at the top of the screen to display the following stats: 

  • Serial Number
  • Video Bitrate
  • Audio Bitrate
  • Bonding
  • Runtime
  • Recording
  • Connections
  • IP Address
  • Network

Info - Displays the streaming destination, resolution, and output information.

Audio/Video - Displays the current audio and video bitrate, input resolution, and video framerate.

Link/Unlink Phone - Tap the Link/Unlink Phone tab to enable/disable the use of your cellular phone’s data as an Internet connection. 


GET STARTED

 

1. From the main screen, tap the + icon to create your first event.

 

2. Create a name for your event (optional), then select a thumbnail so that it’s easily identifiable. Tap Next when you're done.

 

3. Select a method to connect to the internet: 

  • WIFI - Tap Setup, select a network, then enter your password.
  • ETHERNET - Plug an Ethernet cable from an Ethernet switch or router. 
  • MODEM - Insert a compatible 3G/4G/5G USB modem. Tap Next when done.

 

4.  Select either a streaming account, channel, or quick stream, then follow the prompts to authenticate your destination:

  • ACCOUNTS - Tap Add an account to configure a streaming destination, then follow the on-screen prompts to authorize Wave.
  • CHANNELS - Tap Add a channel to manually connect Wave to any RTMP platform using a server url and stream key.
  • QUICK STREAM - Quick stream is also for RTMP streaming, but Wave will not save the server URL, stream key, or your login credentials for any future events.

 

5. Select one of the configured accounts, channels, or quick stream destinations then enter all applicable
     information (title, description, start time, etc.). NOTE: Depending on the streaming destination  
    you select, there may be additional requirements to begin streaming.

         
6. Select Enable or Disable Recording. If you select Enable, select a drive. Tap Next after making your
     selection.

 

7. Adjust the stream quality settings, then tap Finish to view the incoming video feed.

         
8. Tap the Stream tab on the top right corner to begin streaming.

MONITOR UI OVERVIEW

From Wave’s monitor dashboard, you can monitor Wave’s streaming, audio/video, recording, and network settings, and access the configuration menus via the Shortcut tab on the bottom right corner. 


NETWORK
The Network drop-down tab displays the type of interface you are using (WiFi, Ethernet, or Modem)along with the corresponding IP address and name of the network, if applicable.

 

EVENT
The Event drop-down tab displays the event name and destination (streaming account) you are configured to stream to. The Event tab also displays the resolution, video bitrate, and audio bitrate.


AUDIO
The Audio drop-down tab allows you to select an HDMI or Analog input, and adjust the Audio input and Headphone output volume.


RECORDING
Tap the Recording tab to Start or Stop recording when Recording is enabled. If Recording is disabled, tap the tab to enter the Recording Settings, where you can either enable or disable the recording function and select a drive to record to.


STREAM
The Stream tab displays the status and duration of your stream. Tapping the Stream tab allows you to start or end your live stream (Go Live and Preview options available only when YouTube is selected as the destination).



SHORTCUT
The Shortcut tab provides access to the Event Carousel, Event Configuration, Stream Quality, and System Settings menus. You can also adjust the display’s brightness and  monitor the stream quality via the pop up window.



NETWORK CONFIGURATION

Use Wave’s monitor UI to configure and/or reconnect Wave to a network and get online. 

CONNECT TO A WIFI NETWORK
Wave supports two wireless (Wi-Fi) modes; Access Point (AP) Mode (for bonding multiple cellular devices for increased bandwidth) and Client Mode (for normal Wi-Fi operating and connecting to your local router).  

1. Tap the gear icon or swipe right on the display to enter the System Settings menu.

2. Tap Wireless, then select a WiFi mode from the dropdown menu:

  • Access Point (AP) Mode - AP Mode is automatically enabled by default.  Connect your phone or laptop to Wave’s AP network: Wave-XXXXX (XXXXX: serial number of the device), then enter the IP address 172.16.1.1.
  • Client Mode - Select Client Mode, then choose a network from the Available Networks list and enter your credentials.  

3. Once connected, the display will list the network Wave is connected to in the Connected to field, along with the IP address.  To access the web UI: Enter the corresponding IP address in our web browser’s navigation bar.


CONNECT VIA WIRED (ETHERNET) NETWORK
1. Plug an Ethernet cable from Wave’s Ethernet port to an Ethernet switch or router.
2. To confirm Wave is connected, tap the gear icon or swipe right on the display to enter the System
     Settings
menu, then tap Wired to verify that Ethernet is set to DHCP and to reveal Wave’s IP address.
     To access the web UI: Enter the corresponding IP address in our web browser’s navigation bar.

 


CONNECT VIA USB MODEM
1. Insert a USB modem into one or both USB slots located on the top and bottom of Wave.
2. To confirm the USB modem is auto-detected, tap the gear icon or swipe right on the display to enter
     the System Settings menu and select Modem.  A green dot next to the name of the modem will
     indicate it is automatically configured and connected.


If the modem is not detected, tap the  gear icon to enter the APN, pin, authentication mode, username, and password provided by your carrier. NOTE: Depending on your carrier and type of device, some modems may not be automatically detected by Wave. Check with your carrier to see if you need to provide additional information to configure your modem. To access the web UI, connect your computer to Wave’s AP network, then enter the corresponding IP address in the navigation bar.



CORE

Wave can be remotely accessed, configured, and controlled using Teradek’s Core Cloud management and routing service. Core is a professional cloud-based solution for managing, archiving, and routing Teradek encoders and decoders.

●  Bond multiple Internet connections, increasing your broadcast’s bandwidth and reliability
●  Remotely control Wave from anywhere in the world
●  Route live video feeds to multiple destinations and streaming platforms using the web UI
●  Record streams and archive them to the cloud in real time


TO CONNECT TO CORE
1. From the Wave monitor, tap the Shortcuts button, select Event Configuration>Stream Destination, then tap the Add an account button. If an account is already configured, tap the Change Destination button then the Add an account button on the following screen.


2. Select Core, then log in to your Core account. 

  • LOG IN TO CORE: Enter your Core login credentials then tap Log In.
  • LINK WITH CODE: Scan the QR code generated by Wave, then follow the instructions provided. 


3. Select your Core account from the ACCOUNTS list, then tap Next.


4. Select an Organization.


5. Select a Streaming Server, then tap Confirm.


6. To select a different channel, tap Edit Channels, select the channel(s) you want to stream to, then tap Confirm. To select a different server (if applicable), tap Change Server, then select your server. Tap the X button on the top right corner to return the monitor's main display.



Sharelink is Teradek’s cloud platform that offers Wave users two major advantages: multi-destination streaming for broader distribution, and network bonding for a more robust internet connection. Broadcast your live productions to an unlimited number of streaming platforms simultaneously while monitoring your stream from anywhere in the world. NOTE: A subscription to Sharelink is required to bond Internet connections. 

       

TO CONNECT TO SHARELINK
1. Visit https://sharelink.tv and log in to your account.
2. From the Wave monitor, navigate to the Streaming Destinations menu, select Sharelink, then Save.


3. Tap Link your account to display the authorization code.
4. Copy the authorization code generated for your Wave, then click on the link to return to the Sharelink web UI.


5. From the Sharelink web UI, select Add new device.
6. Enter the authorization code, then click Add.
7. Select a streaming server region then click Complete & Add.

SUPPORTED CONNECTIONS

  • Ethernet
  • Up to two Teradek Nodes or 3G/4G/5G/LTE USB modems.
  • WiFi (Client mode) − Connect to an existing wireless network or mobile hotspot
  • WiFi (AP mode) − Connect up to four cellular devices with the Wave App



RECORDING

Wave supports recording to an SD card or compatible USB thumb drive. Each recording is saved with the same resolution and bitrate set in Wave. 


1. Insert a compatible SD card or USB drive into the corresponding slot.
2. Tap the Shortcut tab and select Event Configuration.


3. Tap the Recording Settings menu, and select Enabled.


4. Select the drive you want to save your recording on.


5. Create a name for the recording, select a format, then enable Auto-Record (optional).

     RECORDING CONSIDERATIONS

  • Recordings are triggered manually or automatically. If Auto-Record is enabled in the Recording Settings, a new recording is automatically created when a broadcast starts.
  • For best results, use Class 6 or higher SD cards.
  • Media should be formatted using FAT32 or ExFAT. 
  • File size is limited to 4GB for FAT32 formatted cards.
  • New recordings are automatically started after the file size limit is reached.



OTHER RESOURCES

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