The Prism Mobile-Jetpack is an all-in-one 5G field solution designed for live broadcasting and remote production. With eight integrated 5G modems, a high-gain antenna array, and a detachable 7-inch daylight-viewable touchscreen monitor, Jetpack delivers reliable multi-carrier connectivity and real-time monitoring in a single portable package. Built for demanding environments, it streamlines setup, ensures consistent bandwidth, and keeps your production connected wherever the job takes you.
Table of Contents
Physical Properties
Prism Jetpack Backpack
| 1. Detachable 7-inch Monitor | 3. External Battery and Mount | 5. Sunshade |
| 2. Single Cable Operation | 4. Prism Bond Assembly | 6. Cooling Vents |
Prism Jetpack Monitor
| 1. ¼”-20 Mounting Points | 3. Custom Function Buttons | 5. RMI (USB-C) Input |
| 2. Keyhole Mounting Slots | 4. SD Card Slot | 6. Locking Latch |
Prism Jetpack Encoder
| 1. WiFi 802.11ax | 7. SD Card Slot | 13. Headphone Jack |
| 2. 4x SIM and eSIM Slots | 8. Monitor Output | 14. 2x USB-A Inputs |
| 3. Power/Menu Button | 9. External Battery Input | 15. 2x GigE Ports |
| 4. OLED Display | 10. AC Power Input | 16. HDMI Input/Output |
| 5. D-Pad Buttons | 11. 4x SDI Inputs | 17. SDI Output |
| 6. Bluetooth LE | 12. Audio Input/Output |
What's Included
- 1x Prism Jetpack Encoder
- 1x Prism Jetpack Backpack
- 1x Prism Jetpack Monitor
- 1x 2-pin AC / DC power supply
- 1x Battery Plate and sled
- 1x IEC power cable
- 2x Teradek Data eSIM Card
Power and Connect
- Turn your video source on, then connect the HDMI or SDI video input to Prism Mobile’s input connector (J).
- Attach a compatible battery (Gold or V mount) to the Prism Mobile - Jetpack.
- Press the power button to start Jetpack.
- If using physical SIM cards, insert them into the SIM card slots (1-8) corresponding to each of the internal modems. Note: The SIM card orientation is different for modems 1, 2, 5, and 6 vs. 3, 4, 7, and 8.
Touch Monitor Operation
Jetpack's primary control interface is its ultra-bright 7" touchscreen monitor, developed in collaboration with SmallHD. The touchscreen display provides a centralized workspace for configuring encoding settings, managing connectivity settings, and monitoring live streams in real time.
You can add these tools to any page on the touchscreen monitor:
- Tap the screen to open the tools menu.
- Tap ADD NEW TOOL (1) from the pop-up menu.
- Navigate to the Teradek section to access Jetpack-specific tools.
- To access the full settings menu, tap the screen and hit the Settings 'gear' icon (2) on the right side of the screen.
- Choose the desired tool.
SmallHD monitors are equipped with PageOS, a feature-packed operating system that allows you to configure multiple pages with different tools for different purposes. Navigate between pages by swiping left and right, or by pinching out to see all your pages at a glance. Refer to our monitor operation guide for more info: Prism Jetpack Touch Monitor Operation
Menu Button/D-Pad Operation
Menu Button Operation (1)
Use Prism Mobile’s Menu button to navigate the status screens.
Press Button: Cycle through the status screens
D-Pad Operation (2)
Press Up or Down: Cycle through status screens and navigate menus
Press Center/Right: Open Settings Menu
Press Left: Exit menus
- Main screen - Displays the current stream settings and resolution
- Stream mode screen - Go Live/Begin Streaming
- Recording screen: Hold to enable or disable the recording function
- WiFi screen - Displays the current WiFi network and allows you to switch from AP to Client mode
- Ethernet screens (1 and 2) - Displays the current WiFi network and allows you to switch from DHCP to Static mode
- Battery Status - Displays current battery charge status and level
- Modem screens (A and B) - Displays the carrier name and allows you to switch SIM cards
- Firmware version: Displays the device name and firmware version. Hold to perform a factory reset.
Get Online
Connect to a Wi-Fi Network
Prism Mobile supports two wireless (Wi-Fi) modes: Access Point (AP) Mode (default mode for bonding multiple cellular devices for increased bandwidth, and connecting directly to Prism Mobile) and Client Mode (for normal Wi-Fi operating and connecting to your local router). Use the front panel's menu button and navigation joystick to switch to either Wi-Fi mode or a different network.
- Navigate to the Jetpack > Network settings in the touch monitor's Settings menu (tap the screen and hit the gear icon to open settings)
- Switch the wi-fi mode by tapping Mode > 'Access Point' (1) to open the menu. Select Client.
- Jetpack will scan for available networks. Select the network you'd like to connect to.
- Tap Password at the top left to enter a password if required.
- Tap Connect. You should see the Wi-Fi status change to Connected, and a Wi-Fi IP address should be visible.
Connect via Ethernet
- By default, Jetpack's Wired 1 Ethernet port is configured to be a DHCP client. You can connect Wired 1 to an existing network for both Internet connectivity and access to the web configuration interface.
- Wired 2 is set as a DHCP Server as default. To connect a computer directly to Jetpack for configuration, connect an Ethernet cable to Wired 2.
- Navigate to the Wired 1 status to find its IP address. You can input this into a web browser to access the web UI. By default, the Wired 2 IP address is 172.16.2.1.
Connect via Cellular Modem
- Insert a SIM card into one or more of the Prism Jetpack's SIM card slots. Teradek standard and priority Data SIMs as well as many carrier-branded SIMs should connect without needing additional configuration. You can view the connection status of each modem via the icons at the top right of the touch display, or see more details under the Jetpack Network settings menu.
- If the SIM card is not or requires additional configuration, connect your computer to Jetpack's web UI, see the Connect via Ethernet and Wi-Fi settings above.
- Refer to Configure SIM cards below for additional information.
Connecting to Core
Prism Mobile can be remotely accessed, configured, and controlled using Teradek’s Core Cloud management and routing service. With Core, you can:
• Bond multiple Internet connections, increasing your broadcast’s bandwidth and reliability.
• Remotely control Teradek encoders, decoders and bonded systems from anywhere in the world.
• Stream to multiple destinations.
Visit https://corecloud.tv to learn more.
- On the touch monitor, tap the screen and navigate to the Settings menu. Scroll down to the Jetpack > Accounts section
- Tap Setup next to Core to generate a Core authentication code
- On a computer, open a web browser and navigate to corecloud.tv. Log in to your Core account.
- From the dashboard, click Quick Actions and then Add a new device
- Enter the code visible on Jetpack's touch monitor. You should see a confirmation on Jetpack's monitor that it's connected to Core
- To enable streaming, follow the next steps to Connect to a server
Connect to a server
1. From the Sources tab, select your Prism Jetpack by clicking on the name of the device (i.e. Prism-880-00123)
2. Click the Connect video to Core tab, then select Hyperion Servers. If you haven't configured a server to your Core account, review this tutorial for steps on how to launch a new server.
3. Select a server, then click Connect to a server.
4. Under Connected Stream in the Encoder Details, click + Link Destination to connect channels or decoders to stream to.
Configuring SIM cards
1. Navigate to the Network menu and select the corresponding Modem.
2. Select the slot with the SIM you will be using (Physical or eSIM). NOTE: Most carriers' SIMs will auto-connect, requiring no additional configuration. Additional configuration is only required when you need to enter an APN, PIN, or authentication type.
Node II supports most provider's SIM cards and can operate on most LTE/4G/3G/5G data bands. With eight different SIM slots, you can swap from one provider to another without needing to unplug the Node II. Only one SIM card can be used at a time.
3. If necessary, configure the modem with an APN or select the Teradek Data configuration you purchased in Configuration.
Teradek Data
Teradek Standard Data offers flexible, multi-carrier connectivity at standard network priority, making it a reliable option for everyday broadcasts. Teradek Priority Data gives you carrier-grade performance with prioritized access and lower latency, designed for situations where connection quality cannot be compromised.
Prism App
The Prism App allows you to remotely configure all of Prism Mobile’s settings while monitoring your stream’s destination, bitrate, bonding status, and resolution to ensure you maintain a stable stream. The Prism App is available for iOS devices.
Recording
Prism Mobile encoders support recording to an SD card or external USB hard drive. Each recording is saved with the same resolution and bitrate set in the Input / Encoding menu.
- Insert a compatible SD card or drive into the corresponding slot.
- Enter the Recording menu, and select Enabled.
- Create a name for the recording, select a format, then enable Auto-Record (optional).
Recording Considerations
• Recordings are triggered manually or automatically. If Auto-Record is enabled in the Recording Settings, a new recording is automatically created when a broadcast starts.
• For best results, use Class 6 or higher SD cards.
• Media should be formatted using FAT32 or exFAT.
• If a broadcast is interrupted for connectivity reasons, recording will continue.
• New recordings are automatically started after the file size limit is reached.
Other Resources
- User guide articles: https://guide.teradek.com/m/109577
- Firmware and guide PDFs: https://teradek.com/pages/downloads#prism-mobile
- Reference guide PDF: https://teradek.com/pages/downloads#prism