Teradek Cloud
Teradek provides a fleet of services to enhance the capability of Prism encoders and decoders for remote management, comms, and video distribution. Note: You can only be logged into one Teradek Cloud service at a time.
Core
Prism encoders and decoders can be remotely accessed, configured, and controlled using Teradek’s Core Cloud management and routing service. Core is a professional cloud-based solution for managing, archiving, and routing Teradek encoders and decoders.
WITH CORE, YOU CAN:
- Bond multiple Internet connections, increasing your broadcast’s bandwidth and reliability
- Remotely control Prism from anywhere in the world
- Route live video feeds to multiple destinations and streaming platforms using the web UI
- Record streams and archive them to the cloud in real-time
Getting Started
1. Select Core from the Teradek Cloud menu then click the Link this Device tab.
2. There are two ways to link your device to Core:
- Log in to Core: Enter your credentials (email and password) to link Prism to your Core account, then click Next.
- Link with Code: Copy the authorization code generated for your Prism, then follow the instructions.
3. Select an Organization (if applicable).
4. Once a connection is established, you can configure and control Prism from the Core dashboard.
Connect to a Server
1. From the Sources tab, select your Prism unit by clicking on the name of the device.
2. Click the Connect video to Core tab, then select Streaming Server (Helios). If you haven't configured a server to your Core account, review this tutorial for steps on how to launch a new server.
3. Select a server, then click Connect to a server.
4. Under Connected Stream in the Encoder Details, click + Link Destination to connect channels or decoders to stream to.
Core Comms
Core Comms is an all-encompassing, cloud-powered communication ecosystem that allows users to communicate and collaborate with broadcast stations, camera operators, producers, and remote staff via Core Share. This comprehensive IFB and Intercom solution empowers broadcasters with unparalleled efficiency, integrating roles, equipment, and locations.
NOTES
- Core Comms uses Core Share workspaces to group devices and apps for communication.
- Core Share generates a share code for you to log in instead of your typical login and password
- The same share code can be reused to configure all your devices
- If you have multiple workspaces, Core Comms will allow you to choose which workspace you want to share/view
- Core Comms requires headphones or a mic to communicate. Otherwise, it will not work
- To use your phone with Core Comms, you must download the Core Share App
Getting Started
1. Follow the steps above to log into Core.
2. To share a workspace, click Core Share from the sidebar menu, then select the workspace you will share.
2. Tap the workspace’s Share button to open the Comms Sharing window.
3. Select how you want to share the workspace (email, SMS, or link). To generate a share code Via email or SMS, enter the email address or phone number, then click Send Invitation. To share Via Link, click the Generate tab, copy the link, and then share the URL using any communication method you choose.
Link Your Device
1. Return to the Prism UI and select Core Comms.
2. Tap Link this Device and enter your email and the code you received. Click Next.
3. Select an Organization (if applicable), then click Connect. Your device is now connected.
- My Organizations - Allows a user to change Core organizations. ie from Company A to Company B
- My Workspaces - Allows selection of the workspace in Core. Each workspace can host it's own Core Comms session.
-
Microphone Input (Default: USB) - Select which interface to be used for Core Comms
- USB - Supports various USB headset mics for bi-directional communication
- Analog Mic in - Audio from the headphone input using a TRRS mic input and headphone output for bi-directional communication
- Analog Line in - Audio from the TRS stereo unbalanced line input port (no output)
- Join/Leave Call - Click to begin or end communication
NOTES:
- Please refer to the Core Comms Reference Guide for instructions on how to share workspaces and communicate via Core Comms.
- Prism 851, 853,873, 875, and 877 do not support USB headsets for Mic level input. They do support Analog line input and output for Core Comms.
Teradek TV
Teradek TV is an all-in-one live feed and instant recordings review platform that provides real-time visibility into all stages of production, connecting creatives, producers, executives, and other remote collaborators.
1. Select Teradek TV from the Teradek Cloud menu then click the Link this Device tab.
2. To log in to Teradek TV, copy the authorization code generated by your Prism, then follow the instructions.
NOTE: Please refer to the Teradek TV Reference Guide for instructions on how to create projects and spaces or to add cameras and users.