Teradek User Guide

Core Plans & Definitions

Updated on

Overview

New Core pricing model has 5 plans available:

  • On-demand*  - for customers who do not live stream every month;
  • Basic  - for occasional live streaming;
  • Plus  - for live streaming on regular basis;
  • Pro  - for broadcasters and pro streamers;
  • Enterprise - a customized plan for big corporations whose needs exceed above mentioned plans.

    *Please note: On-demand & Core Lite 3.0 subscriptions are only available for legacy customers. If users create a brand new account now or will change the subscription from On-demand to any other, they won't be able to subscribe to On-demand anymore.
Basic  Plus  Pro  On-demand 

Monthly price

$49

$99

$299

$0

Included hours of live streaming**

50

100

300

0

Extra 1 hour of streaming**

$1.99

$1.99

$1.99

$2.99

Included extras



1 regular monthly cloud server


Free trial

25 hours over 14 days



10 hours over 7 days

*Streaming time with encoding bitrate under 10 Mbps

Optional extras 
Regular cloud server (per month) $75
Hotspot (per GB) $2.50
Streaming with encoding bitrate between 10 and 20 Mbps (per hour) $0.75
Streaming with encoding bitrate between 20 and 30 Mbps (per hour) $1.50
Streaming with encoding bitrate over 30 Mbps (per hour) $3.00

If you choose to use the Transcoder server, an additional charge will be applied based on the type of server you select and according to your plan:

Basic Plus Pro On-Demand
Core Lite 3.0
Transcoding cloud server (per uptime hour) $1.50 $1.50 $0.50 $1.50
Transcoding cloud server (per month)


$500

Features

The following tables describe features included in the plan.

NOTE: If the feature is not included in your plan, there’s no way to purchase it as an extra. You have to subscribe to the plan which has it included.


Remote Device Management

Basic 

Plus 

Pro 

On-demand 

Device stats & QoS





Live Previews





Hyperion Streaming Servers

Basic 

Plus 

Pro 

On-demand 

Bonding





Transcoding





Multi-Destination Streaming





MPEG TS, SRT, RTSP, HLS outputs





Verizon Wavelength





Redundancy failover servers




Overlay Events Enterprise only Enterprise only Enterprise only Enterprise only
HTML5 Player




Helios Streaming Servers

Basic 

Plus

Pro

On-demand 

Backup Switcher





Transcoding





Multi-Destination Streaming





MPEG TS, SRT, FLV outputs





Verizon Wavelength





ART
Enterprise
only
Enterprise
only
Enterprise only Enterprise only

File Archiving in the Cloud

Basic

Plus 

Pro

On-demand 

Recorded files retention (months)
3 6 12 3

FTP & Google Drive integration




Company Data on the Cloud
Basic

Plus 

Pro

On-demand 

Company Database Retention (months)
3 6 12 3

Please note,

If the subscription is canceled or set to inactive, the company database (destinations, servers, recordings, etc.) will be deleted in 7 days.


Core Share (legacy Core TV)

Basic 

Plus 

Pro 

Workspace sharing




File sharing




High Network Performance



If your requirements exceed the Core On-demand, Basic, Plus or Pro subscription levels, or you simply need a plan tailored to your specific needs, our Sales team can create a custom Enterprise plan.
Sales team can be reached by email at [email protected] or by phone at +1 (888) 941-2111, ext. 1.

 Please, follow the link to get to know more about New Core Pricing logic.

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