Teradek User Guide

Core Plans & Definitions

Updated on

Overview

Current Core pricing system is quite different from what 2.1 was. We have simplified it by eliminating different dependencies (such as GBs used and server uptime) and making it easier for our customers to prorate their costs with the Egress time we have implemented. Please, follow the link to get to know more about New Core Pricing logic.

New Core pricing model has 5 plans available:

  • On-demand  - for customers who do not live stream every month;
  • Basic  - for occasional live streaming;
  • Plus  - for live streaming on regular basis;
  • Pro  - for broadcasters and pro streamers;
  • Enterprise - a customized plan for big corporations whose needs exceed above mentioned plans.

Basic 
Plus 

Pro 

On-demand 

Monthly price

$49

$99

$299

$0

Included hours of live streaming*

50

100

300

0

Extra 1 hour of streaming*

$1.99

$1.99

$1.99

$2.99

Included extras



1 regular monthly cloud server


Free trial

25 hours over 14 days



10 hours over 7 days

*Streaming time with encoding bitrate under 10 Mbps

Optional extras 
Regular cloud server (per month)
$75
Transcoding cloud server (per month)
$500
Hotspot $2.50
Streaming with encoding bitrate between 10 and 20 Mbps (per hour)
$0.75
Streaming with encoding bitrate between 20 and 30 Mbps (per hour)
$1.50
Streaming with encoding bitrate over 30 Mbps (per hour)
$3.00

Features

The following tables describe features included in the plan.

NOTE: If the feature is not included in your plan, there’s no way to purchase it as an extra. You have to subscribe to the plan which has it included.


Remote Device Management

Basic 

Plus 

Pro 

On-demand 

Device stats & QoS





Live Previews





Hyperion Streaming Servers

Basic 

Plus 

Pro 

On-demand 

Bonding





Transcoding





Multi-Destination Streaming





MPEG TS, SRT, RTSP, HLS outputs





Verizon Wavelength





Redundancy failover servers





Helios Streaming Servers

Basic 

Plus

Pro

On-demand 

Backup Switcher





Transcoding





Multi-Destination Streaming





MPEG TS, SRT, FLV outputs





Verizon Wavelength





ART





File Archiving in the Cloud

Basic

Plus 

Pro

On-demand 

Recorded files retention (months)
3 6 12 3

FTP & Google Drive integration





Core TV

Basic 

Plus 

Pro 

On-demand 

Workspace sharing





File sharing





High Network Performance




If your requirements exceed the Core On-demand, Basic, Plus or Pro subscription levels, or you simply need a plan tailored to your specific needs, our Sales team can create a custom Enterprise plan.
Sales team can be reached by email at [email protected] or by phone at +1 (888) 941-2111, ext. 1.

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