Teradek User Guide


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Both Serv 4K and Serv Micro support recording. Your Serv unit allows you to record your broadcasts directly to an SD Card, configure a network file system (NFS) to store your recorded footage on, or sync your recordings with Core. Each recording is saved with the same resolution and bitrate set on the device.

Recording Settings

  • Recording - Enable or disable the recording feature.
  • Recording Name - Create a filename for your recorded footage.
  • Format  - Select either MP4 or Transport Stream format.
  • Auto-Record - Select On Camera Event to send a record flag to your Serv unit when you enable recording from the camera. 
  • Camera SDI Metadata (Serv 4K only) - Select the SDI metadata format according to the camera brand. Serv 4K currently supports RED, ARRI, SONY, and Canon camera systems.
  • Timecode - Enabling Timecode allows your Serv unit to extract timecode data from the camera and embed it into your stream.  NOTE: Timecode is only supported while in MP4 mode and if the input framerate matches the encoding framerate. We recommend setting the framerate to Auto when enabling timecode.
  • Timecode Offset Frames - Allows you to offset the time code frame forward or backward so that it matches the timecode on your recorded file.


  • Recordings are triggered manually or automatically. If Auto-Record is enabled in the
    Recording Settings, a new recording is automatically created when a broadcast starts.
  • For best results, use Class 6 or higher SD cards.
  • Media should be formatted using FAT32 or ExFAT.
  • File size is limited to 4GB for FAT32 formatted cards.
  • New recordings are automatically started after the file size limit is reached

Drive Settings

Record to an SD Card

  1. Insert a compatible SD card into the card slot in back of the unit.
  2. Enter the Recording menu, and select Enabled.
  3. Create a name for the recording, select a format, then enable Auto-Record (optional).

Record to NFS

  1. Click the NFS icon under Drive.
  2. Enter the host address and share port, then click Mount.
  3. The share folder will appear under the Media dropdown menu and automatically selected to record to.

Cloud Services

Sync Recordings with Core

NOTE: Serv must be linked to Core before you can sync your recordings. For instructions on how to link your Serv device, please see CORE.

  1. Insert a compatible USB drive into the corresponding slot in the back of the unit.
  2. Enter the Recording menu, and select Enabled.
  3. Create a name for the recording, select a format, then enable Auto-Record (optional).
  4.  Scroll down and enable Sync with Core.
  5.  Select an upload folder or create a new upload folder by clicking +.

Sync with Frame.io

Frame.io is a collaboration platform that allows users to privately upload, review and share media with their entire crew from anywhere in the world. With Frame.io, video producers and editors can share files, comment on clips in real-time, and compare different versions or edits of a specific clip. NOTE: You must first have an account to use Frame.io.

1. From the web UI, click Cloud Services, select Frame.io, then click the Link this Device tab. 

2. Copy the authorization code generated for your Serv 4K by clicking the Copy tab. 

3. Log in to your Frame.io account, then create a project by tapping the sign next to your account name.

4. Enter a project name, then toggle the C2C Connections switch to enable your Serv unit to upload video. Click the Create Project tab.

5. Click the C2C Connections tab above, then click the Add new device tab

6. Click the Device ready to connect tab, then enter the authorization code. Click Authorize, then click Finish.

7. If successful, your Serv unit will be listed under the C2C Connections tab. All future recordings will be listed under the Media tab.

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