Teradek User Guide

Supported Cameras for Teradek C2C Encoders

Updated

Supported Cameras for Teradek C2C Encoders

https://support.teradek.com/hc/en-us/articles/8556079292951-Supported-Cameras-for-Teradek-C2C-Encoders-

Teradek is the on-ramp to the cloud. Our encoders push live streams and instant recordings to a variety of cloud platforms for viewing and playback. Recordings can also be used for editorial, either as the hero negative or as a proxy. If used as a proxy, it is important for recordings to match the camera’s original timecode and filename, so they can later be relinked to the Original Camera Footage (OCF). To do this, our encoders:

  1. Read the metadata coming from the camera’s SDI or HDMI feed
  2. Generate instant encodings
  3. Check match accuracy
  4. Upload to the cloud

Each camera manufacturer and each individual camera define their metadata differently. Teradek encoders must therefore parce the information coming out of the SDI feed and determine how to best pull the necessary information.

We have tested the following camera for their known accuracy. It is possible that other cameras will also work.

Tip: If using a camera not on this list, set your Teradek encoder’s “Camera Record Trigger” to “Sony” in the encoder’s Web UI.

Supported Cameras for Teradek SDI Encoders

  • Teradek Cube 655
  • Teradek Serv 4K
  • Teradek Prism Flex
Manufacture
Camera

Record Trigger

Record Trigger by default

Record Trigger Setting Name

Timecode Match

Clipname Match

ARRI

Legacy ALEXA



N/A



ALEXA 35



N/A



AMIRA



N/A



RED

DSMC2 Family



N/A



DSMC3



N/A



Komodo



N/A



Panavision

DXL2



N/A



Sony

Venice


✖️

HD SDI Remote I/F



F55


✖️

HD SDI Remote I/F



FS/FX Family (except FX3)


✖️

HD SDI Remote I/F



Canon

C300MkIII & C500mkII



Rec Command: On



Legacy C Series


✖️

Rec Command: On


✖️

Panasonic

Varicam


✖️

SDI Record Remote


✖️

EVA1


✖️

SDI Record Remote


✖️

Teradek HDMI Encoders

  • Teradek Serv Micro

HDMI Metadata is not as standardized as SDI Metadata. In fact some information like Clipname is not fed through HDMI at all.

The following cameras are tested for accurate timecode matching.


Manufacture

Camera

Record Trigger

Record Trigger by default

Record Trigger Setting Name

Timecode Match

Clipname Match

Sony

A7R


No

See Below


✖️

Panasonic

GH5


No

See Below


✖️

Fujifilm

X-H2S


✅/✖️

✖️

Canon

EOS RP


No

See Below


✖️

Canon

XC10


No

See Below


✖️

Blackmagic

Pocket


Yes

N/A


✖️

Sony A7RIII

Steps to enable HDMI triggers and Timecode:

1. Open Camera menu, navigate to System settings page 3

2. Under HDMI Settings, set TC Output to ON and REC Control to ON

Panasonic DC-GH5

Steps to enable HDMI triggers and Timecode:

1. Change REC format to anything besides MP4 or MP4 HEVC

2. Enable HDMI Time Code Output under Time Code

3. Enable HDMI Recording Control under HDMI Rec Output

Canon (tested with XC10)

Steps to enable HDMI triggers and Timecode:

1. Open Camera menu and navigate to System Setup, P.3

2. Select HDMI Time Code, set to ON

3. HDMI Rec Command option becomes available, Select it and set to ON

NOTE: Timecode is currently only accurate when used with free run timecode, Record run timecode support will be added in a future update.

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