Teradek User Guide

Connect to a Network

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You can use the front panel interface, web UI, or Serv App to control and configure Serv 4K to connect to a network.

Connect to a WiFi Network

Serv 4K and Serv Micro both support two wireless modes: Access Point (AP) Mode (for connecting directly to your Serv unit using WiFi) and Client Mode (for normal Wi-Fi operating and connecting to your local router).

NOTE: Serv 4K can stream to up to 20 clients when connected to a Wi-Fi network in Client mode, or 10 when using Access Point (AP) mode. The number of connected devices is based on streaming bitrate.

1. Connect your phone or laptop to your Serv unit’s access point, Serv-4K-XXXXX or Serv-Micro-XXXXX (XXXXX represents the last five digits of your Serv unit’s serial number), then enter the default IP address 172.16.1.1 in your web browser.

2. To switch to Client Mode: From Serv Manager or the web UI, navigate to the Network settings, select WiFi/Wireless, then switch to Client Mode. From the front panel, press the Menu button to navigate to the WiFi screen. Press the Select/Enter button to navigate to the WiFi Mode screen, then hold down the Select/Enter button to switch to Client Mode.

3. From Serv Manager or the web UI, click the WiFi scan or Saved Networks tab to connect to an available network, then enter the password. Once connected, the display will list the network your Serv unit is connected to.

Connect via Ethernet

1. Connect an Ethernet switch or router to your Serv unit's Ethernet port (G). 

2. To confirm your Serv unit is connected, press the MENU button to navigate to the Ethernet screen and confirm the front panel status reads Ethernet: Connected along with the IP address. From Serv Manager or web UI, navigate to the Network>Wired settings and confirm the status reads Connected along with the IP address.

3. Enter the IP address in your web browser’s navigation bar to access the web UI. 

Connect via USB Modem (Serv Micro)

1. Attach a USB modem to Serv Micro’s USB port (L), then press the MENU button on the front panel to navigate to the Modem screen and verify that the modem has been detected and connected.

2. If the modem is not detected, connect your computer to Serv Micro’s AP network, then enter the default IP address 172.16.1.1 in the navigation bar to access the web UI and manually configure the modem from the Network menu.

Connect via Node II or USB Modem (Serv 4K)

1. Attach a Node II or USB modem to one or both to Serv 4K’s USB-C ports (I), then press the MENU button on the front panel to navigate to the Modem screen and verify that the modem has been detected and connected.

2. If the modem is not detected, connect your computer to Serv 4K’s AP network, then enter the default IP address 172.16.1.1 in the navigation bar to access the web UI and manually configure the modem from the Network menu.

Configure Node II (Serv 4K)

1. Navigate to the Network menu and select the corresponding USB (Node II) modem.


2.  Select the slot with the SIM you will be using (Slot 1 or Slot 2).

NOTE: Node II supports most provider's SIM card and can operate on most LTE/4G/3G data bands. With dual SIM slots, you can swap from one provider to another without needing to unplug the Node II. Only one SIM card can be used at a time.


3. Enter altanwifi (for Telna SIM cards intended for use in the United States) or internet (for Telna SIM cards intended for use in Europe) into the selected slot's APN field (Slot 1 or 2).


4. Ensure that both Configuration mode and Authentication method are set to Auto.

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