Dear Valued Customer,
As one legacy ends, a new one begins. From high-profile movies and breaking news to rocket launches and rally racing, the Cube, and its sister product Serv Pro, has had a storied history.
For over 10 years, several generations of Cube and the products that spun off of it powered some of the most important live events around the world. But the time has come to start a new chapter in Teradek’s history inspired by the incredible legacy Cube is leaving behind.
In order to meet the most common requests from our customers and maximize our resources, we have decided to begin the End-of-Life (EOL) process for Cube 6xx, Cube 7xx, and Serv Pro product lines detailed below.
|Product SKU||Product Description|
Serv Pro SDI/HDMI Video Server GbE WiFi
Cube 605 HDMI/SDI Encoder 10/100/1000 USB
Cube 625 AVC HDMI/SDI Decoder GbE USB
Cube 655 AVC HDMI/SDI Encoder 10/100/1000 2.4/5.8 GHz
Cube 675 AVC HDMI/SDI Decoder GbE AC-WiFi USB
Cubelet 655/455 HD-SDI/HDMI Encoder, HDMI Decoder Pair WiFi ac/b/g/n
Cubelet 605/625 HDSDI/HDMI AVC Encoder/Decoder Pair
Cubelet 655/675 HDSDI/HDMI AVC Encoder/Decoder Pair with WiFi
Cubelet 655/625 HDSDI/HDMI AVC Encoder(WiFi)/Decoder Pair
Cube 705 HEVC/AVC Encoder SDI/HDMI GbE USB
Cube 725 HEVC/AVC Decoder SDI/HDMI GbE USB
Cube 755 HEVC/AVC Encoder SDI/HDMI GbE AC-WiFi USB
Cube 775 HEVC/AVC Decoder SDI/HDMI GbE AC-WiFi USB
Cubelet 705/725 HDSDI/HDMI HEVC Encoder/Decoder Pair
Cubelet 755/775 HDSDI/HDMI HEVC Encoder/Decoder Pair with WiFi
Cubelet 755/725 HDSDI/HDMI HEVC Encoder(WiFi)/Decoder Pair
This letter is intended to provide formal notification of our decision to discontinue the affected products and communicate important dates in our EOL process.
Below are some key dates to acknowledge:
End-of-Life Notification distributed to customers.
|November 8, 2022|
|End-of-Sale||The last day to place an order for any of the affected products.||January 31, 2023|
|End-of-Support||The last day to receive full technical support and service for any of the affected products. After this date, affected products will transition to limited support.
||December 31, 2025
Please note that all Cube and Serv Pro products sold between now and January 31, 2023 will be fully warranted, and all affected products will continue to be fully supported by our technical and service teams as well as our global Certified Repair Center network through December 31, 2025.
For Teradek’s cutting edge, look no further than Prism and Serv 4K, the most feature-rich and reliable hardware codecs we’ve ever built. With 4K HDR streaming, ultra-low latency monitoring, and several form factors to choose from, Prism and Serv 4K are the ultimate IP video devices for production, broadcast, and enterprise applications. For more information please visit www.teradek.com.